Shoreline Junk & Haul Terms & Conditions
Last Updated: February 23, 2024
These Terms of Service (“Terms”) are between you, or the company you represent, as a user
(“User,” “You,” and/or “Your”) and Shoreline Junk & Haul, LLC (“Shoreline Junk & Haul,” “us,”
“we,” and/or “our”), and govern your access to and use of our services, which include junk
removal, hauling, and light demolition (collectively, our “Services”).
By using our Services, you are agreeing to be legally bound by these Terms. In addition, certain
aspects of our Services are subject to additional terms and conditions, such as our Privacy
Policy, which are incorporated by reference into these Terms.
IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, DO NOT USE OUR SERVICES.
You should read these Terms carefully before using our Services, especially before placing an
order with us.
These Terms contain a binding arbitration clause, a class action waiver, and a jury trial waiver,
which may affect your rights.
- Shoreline Junk & Haul’s Services
We provide junk removal, hauling, and light demolition services either directly or through
independent third-party providers (“Service Providers”). Our platform allows you to schedule
services, obtain quotes, and manage your requests online or via phone.
We are not a waste collection service. Our services focus on the removal of non-hazardous junk
and light demolition work in accordance with local laws and regulations.
- Your Acknowledgments
By using our Services, you acknowledge and agree that we may either perform the services
directly or subcontract them to third-party Service Providers on your behalf.
You further acknowledge that when we arrange for a Service Provider to perform work, we act
as a broker or booking agent. Except as otherwise provided for in these Terms, we are not
responsible for the work performed by independent third-party Service Providers.
- Your Representations
By using our Services, you expressly represent and warrant that you:
- Have read, understand, and agree to be legally bound by these Terms.
- Are at least eighteen (18) years old.
- Reside in the United States or its territories.
- Have legal possession of all items to be removed or demolished.
- Have the right, authority, and capacity to agree to these Terms.
- Will comply with any and all applicable laws.
- License to Use
We grant you a limited, non-transferable, non-exclusive license to use our Services solely for
the uses permitted by these Terms.
- Restrictions on Use
You may not:
- License, sell, or transfer any part of our Services.
- Reverse-engineer or attempt to modify our Services.
- Use our Services to compete with us or for any illegal purpose.
- Placing Orders
To place an order for Services, you must be at least eighteen (18) years old and provide
accurate information, including credit card details if necessary.
We may use third-party services to process payments and reserve the right to refuse or cancel
any order.
- Pricing
Our pricing is based on load size and job complexity. All pricing is subject to adjustment upon
final assessment. For larger or more complex jobs, we may offer estimates that can be finalized
upon inspection of the work site.
Sample pricing tiers:
- Single Item: $75 – $150
- Small Load (1/8 Truck): $150 – $300
- Medium Load (1/4 Truck): $300 – $500
- Large Load (1/2 Truck or More): $500 and up, requiring on-site assessment.
Additional charges may apply for specialty items, light demolition, or difficult access.
- Payment Authorization
You authorize us to charge the payment method provided during booking. Payment is typically
collected after the job is completed, but for larger jobs, a deposit may be required.
- Cancellation & Refund Policy
Cancellation Policy:
- Cancellations prior to the day of service: 20% cancellation fee will be applied.
- Cancellations on the day of or during the job: 30% cancellation fee will be applied.
Refunds: Refunds will only be issued for overpayment or if a job is not completed as agreed
upon.
- Rescheduling
You may reschedule a service without penalty if done before the day of the scheduled service.
Rescheduling on the day of service may result in increased fees if later canceled.
- Service Windows
We will provide service within the agreed-upon window, but delays may occur due to weather,
traffic, or other unforeseen circumstances.
- Disposal of Items
Shoreline Junk & Haul prioritizes environmentally friendly disposal methods such as recycling
and donation. However, we cannot guarantee that all items will be recycled or donated due to
limitations such as item condition or local regulations.
- Refusal of Service
We reserve the right to refuse or cancel an order for the following reasons:
- Infested or hazardous items.
- Unsafe or unsanitary conditions.
- Inaccessibility of items or location.
- Damage Claims
Claims for any damages caused during service must be made within 14 days of service
completion. All claims must be supported by evidence, including photos and a detailed
description of the issue.
- Indemnification
You agree to indemnify and hold Shoreline Junk & Haul harmless from any claims, disputes, or
damages arising out of your use of our Services.
- Dispute Resolution
All disputes will be handled through arbitration under the rules of the American Arbitration
Association (AAA). You agree to waive your right to a jury trial and to participate in class actions.
- Governing Law
These Terms are governed by the laws of Florida.
- Contact Information
For any questions or concerns, please get in touch with us at:
Phone: 470-295-0709
Email: phil@shorelinejunkandhaul.com
